Ordering
and Other Helpful Information
from UniqueFashionBrooches. Com
We are located
in the town of Castle Rock, Colorado, adjoining Denver, Colorado.
Our
address is:
Unique Fashion Brooches
1660 Rose Petal Lane
Castle Rock, Colorado 80109
How to order from Unique Fashion Brooches. Com:
...Order 24 hours a day, 7 days
a week online with our fast, easy, safe and secure encrypted online
ordering system or,
...
Securely fax us your order at: 1-775-521-3264, or
...
Call toll free: (Monday thru Friday 8am to 8pm EST) at: 1-800-510-5369.
Forms
of Payment:
Our Company accepts Visa, MasterCard, American Express and Discover
card. Debit cards issued by MasterCard or Visa are also accepted.
We do not accept CODs or cash payments.
Personal/bank
checks, and money orders are accepted but they may cause a delay
in delivery until funds are verified with the issuing bank (if applicable).
To
order by mail:
Please send in your order with your name and address along
with telephone number and email address, along with item numbers,
descriptions and quantities wanted and full payment, to the address
below.
Unique
Fashion Brooches. Com
Attn: Orders
1660 Rose Petal Lane
Castle Rock, Colorado 80109
Order
Status
After your order is shipped, we will send you a confirmation email
of your order with a tracking number.
Sales
Tax
Sales tax will only be charged if you reside in the state of Colorado.
Domestic
Shipping (Lower 48 States)
Although not guaranteed, most orders will be shipped the same day
if received before 2pm MST weekdays. We know when you order items
you'd like them as soon as possible and we do everything in our
power for that to happen.
We
do not try to make money on shipping and handling! The exact shipping
cost for your order will depend on the zip code your order is being
sent to.
With
standard rate shipping, the shipping cost on all single order items
is usually between $5.99 and $6.99 with the average being about
$5 to $6. With muliple item orders, shipping will usually be about
1 to 2 dollars more.
All
orders will be sent via USPS priority mail, UPS or by Federal Express.
Federal Express does not deliver to Post Office Boxes.
Please
note: Expedited shipping (2nd, 3rd day air and overnight delivery)
is available at an additional charge. If you are interested in a
faster shipping rate, those shipping options are available in the
shopping cart area during purchase.
Note:
Although paying for expedited shipping does ship your items faster,
it does not guarantee faster order processing in our shipping department.
Canadian
Orders
We do ship to Canada, however please
call us first for an exact shipping cost quote.
International
shipping
At this time, we do not accept international orders outside of the
50 states in the U.S and Canada.
Back
orders
In rare instances some products listed in our store may be temporarily
out of stock. We do everything in our power to try to keep this
from happening but sometimes circumstances are beyond our control.
Backordered items will be held in backordered status for up to 30
days. During this time, you will be contacted with a shipping date
should you still wish us to complete your order.
Damaged
or Defective Products
We guarantee that you will receive your purchases in excellent condition.
If an item arrives opened or damaged, refuse to accept delivery
of the package from the carrier and notify us. If the damage is
discovered after accepting delivery, again, notify us promptly at:
1-800-510-5369 or at: Unique Fashion Brooches. com
Returns
Policy
We, at Unique Fashion Brooches. com stand behind our products
100%. We guarantee that every item we sell will give you
complete satisfaction or you can return it for a full refund. We
strive to provide outstanding quality, value and service and will
do everything in our power to make your purchase an enjoyable, convenient
and pleasurable experience.
If
you are not happy with your purchase, for any reason, you may return
your items within 30 days for a full refund. Original shipping and
handling charges (if applicable), are non-refundable.
Return
shipping charges are the responsiblity of the customer. However,
these return shipping charges do not apply to products with manufacturers
defects prior to leaving our shipping department.
If
you cancel your order, shipping and handling costs will not be refunded
if the item has already shipped from our company.
Returning
a Purchase
Although we will do everying in our power to credit back your credit
card ASAP after receiving your return, please allow 7 business days
from the day you return your package for it to be credited or an
exchange made.
If
you no longer have the return form, please send your package prepaid
and insured to the following address:
Unique
Fashion Brooches
Attn: Customer Service
1660 Rose Petal Lane
Castle Rock, Colorado 80109
Make
sure to include your name, address and day time phone number on
all returns.
Telephone
number: 1-800-510-5369,
Fax: 1-775-521-3264,
Email: info@uniquefashionbrooches.com |